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QueueView is a simple staffing calculator providing a range of data on
staffing requirements based on the information you provide. The range of
answers always begins with the fewest number of agents that can handle
the specified load....... $49.00
staffing requirements based on the information you provide. The range of
answers always begins with the fewest number of agents that can handle
the specified load....... $49.00
| ACD Real-Time Reporting Software |
EasyStart is a step-by-step interactive "wizard" for setting up a spreadsheet
to schedule your call center agents to help meet your service level and
response time objectives. This is a simplified software program for
performing agent schedules. The software does not integrate with your
ACD, it is a stand-alone program to provide base level scheduling.
Priced at $499.00
to schedule your call center agents to help meet your service level and
response time objectives. This is a simplified software program for
performing agent schedules. The software does not integrate with your
ACD, it is a stand-alone program to provide base level scheduling.
Priced at $499.00
Staffing & Scheduling Software
AgentTime Scheduler lets you design and maintain your call center for
optimum agent productivity and ideal customer service levels with an
easy-to-use software program. An intuitive user interface allows the call
center manager to create optimum weekly schedules, and to easily modify
them based on day to day changes in operations.....starting at $3,900
optimum agent productivity and ideal customer service levels with an
easy-to-use software program. An intuitive user interface allows the call
center manager to create optimum weekly schedules, and to easily modify
them based on day to day changes in operations.....starting at $3,900
QSD Help Desk Version is a turn-key automatic call distributor (ACD)
performance reporting software solution. No dedicated servers are required.
QSD installs easily on the supervisor's PC workstation and using a port on
the supervisors telephone set as the interface......more
performance reporting software solution. No dedicated servers are required.
QSD installs easily on the supervisor's PC workstation and using a port on
the supervisors telephone set as the interface......more
Call Center Management Software